Customer Care

All the Support You Need

No solution is complete without the appropriate support to ensure you maximise your solution. Support is not just for when problems occur. Support starts before the problems arise. We like to call it Customer Care.

• Once we have delivered your solution and trained your users, customer care begins.
• Saaspath supports your people and your company to ensure that you get the very best out of Salesforce.com.
• We will engage and seek feedback from your users and make adjustments, provide additional training, advise on best practices and whatever is most important to make sure that you get the maximum return on your investment.

Delivery options:

Our support services are delivered through two methods:

1. Telephone Support: Provided Mon-Fri (9-5), direct access to your own salesforce.com expert who is familiar with your custom solution, not a call center.
2. 24 hour web customer care: For all issues that occur outside normal support hours.

Contact us today to arrange a free consultation, we will come to you to discuss your needs.