Custom CRM development

Software that works exactly how your business does.

Stop working around a CRM built for everyone else. We build a system around the way you already work, with no per-user fees and no features you’ll never use.

Get your free Fit Report

Free, in one week, yours to keep. See what you pay for, what you use, and your most important workflow as it could look.

What’s changed

Custom software used to be out of reach. Three things changed.

We don’t start from scratch

Every build starts from a proven core: customers, contacts, conversations, pipeline and tasks. We only build what’s specific to you.

Modern tools do the heavy lifting

AI-assisted development means work that took months now takes weeks. Every line is still reviewed and tested by our team.

We run it for you

Hosting, security, backups and updates are included, so you don’t need an IT team to own your own system.

The result: software built around your business, for about what you pay now for one that isn’t.

~6%Salesforce list price rise, August 2025
9–18%Typical renewal increase once uplift clauses applied
35%of teams surveyed have replaced at least one SaaS tool with custom software
£28,80010 users at £80 a month, over three years (illustrative)

Sources: Redress Compliance (Salesforce pricing). Retool 2026 Build vs. Buy Report, survey of 817 Retool customers and builders.

Sound familiar?

Two ways growing businesses outgrow their software

Paying for a big CRM you only half use

5 users × £80£400 / month
Quote follow-ups: upgrade to unlock

You pay per user, every month, for Salesforce or HubSpot. Your team uses a fraction of it and works around the rest. The one automation you need sits behind a pricier plan.

Running the business on spreadsheets

Customers in one sheet, jobs in another, follow-ups in someone’s head. It worked at three people. At ten, things slip, and you’re the only one who knows where everything is.

Fitting around your software

CRM Spreadsheet Email Spreadsheet 2 Accounts re-keying copy and paste

Software that fits around you

Your system Enquiry Quote Job Invoice Accounts Entered once. Everyone sees the same thing.
What we build

Built around how you work

A CRM built around your business

We start from a proven core: customers, contacts, conversations, pipeline and tasks. Then we build the workflows that are specific to you on top: your quotes, your jobs, your follow-ups.

Salesforce, made to fit

Staying on Salesforce? We strip back what you don’t use and build the workflows it’s missing.

Already sketched out what you need?

If you’ve mapped your idea, with an AI tool or on paper, send it over. We’ll review it, sharpen it and build it properly.

How it works

Three steps, and you can stop after any of them

  1. 1
    Free · 1 week · yours to keep

    Free Fit Report

    We map how you work, show what you pay for versus what you use, and show your most important workflow as it could look. You get your options and a 3-year cost comparison.

    “Do they really understand our business?”You’ll see it on screen.
  2. 2
    Phase 1 · fixed price · 2 weeks

    Fit Sprint

    We make your most important workflow work with your own data, so your team can use it before you go further. It’s the first phase of your build, and you can stop there if it’s not right.

    “What if it doesn’t work for us?”Money back if it doesn’t.
  3. 3
    Flat monthly · no per-user fees

    Build and run

    We build the rest, move your data across and train your team. Then we look after hosting, security and updates.

    “We don’t have an IT team.”You don’t need one.

Prefer to own it outright? Ask about a one-off build.

The maths

Per-user pricing grows with you. Ours doesn’t.

Every new starter adds to a per-user bill. We charge a flat monthly price by team size, so growing doesn’t cost you more each time.

£14,400 £28,800 £43,200 £57,600 £72,000 5 users 10 15 20 25 Team size
Three-year cost at £80 per user per monthFlat price by team size (illustrative)
Free · about 3 minutes

How well does your software fit your business?

Answer 10 quick questions about how your team works today. You’ll see your fit score, your three biggest friction points, what your current setup costs over three years, and a suggested next step.

  • No email needed to see your results
  • Print them, or have them emailed to you
  • Honest answers: if your current setup suits you, we’ll say so
Why SaaSPath

Your software, not someone else’s template

  • Built around you, not a template

    Your workflows, your terms, your screens.

  • No per-user fees

    Take on a new starter without adding to the bill.

  • 19 years of Salesforce experience

    We know which small part of a big CRM growing businesses actually use, and how to move you off it cleanly if that’s the right call.

  • Your data stays yours

    Always, with the option to own the system outright.

  • Fast and fixed

    Weeks, not months. Fixed prices, not open-ended hours.

Questions

What people ask us

Will this cost more than our current subscription?

For most teams of five or more, no. With no per-user fees, the gap grows every time you add someone. We show you a three-year comparison before you commit.

Can’t we just build it ourselves with AI?

If you have engineers to spare, yes. The companies in the headlines used their own development teams. Most growing businesses don’t have one, and building is the easy part: someone still has to secure it, fix it and keep it running. That’s what we do.

Do we have to leave Salesforce?

No. If Salesforce suits you, we’ll make it fit. If it doesn’t, we’ll move you off it and bring your data with you.

What happens if something breaks?

We host it, monitor it and fix it. Support, security updates and backups are part of the monthly plan.

Who owns our data?

You do, always.

How long does it take?

The Fit Report takes one week and the Fit Sprint, the first phase of your build, takes two. A typical full build takes 4-6 weeks.

Do you use AI?

Yes, to build and test faster. Every line is reviewed by our team.

Who is this for?

Teams of 5 to 30 people who have outgrown spreadsheets or are paying for more CRM than they use.

Free Fit Report

See what a better fit looks like.

Get your free Fit Report in one week: how you work, what you pay for versus what you use, your most important workflow on screen, and your options. No obligation, and it’s yours to keep.

Get your free Fit Report